Questions you need to ask your Cleaning Company

by | Nov 24, 2022 | Blog

When hiring a cleaning company there is likely to be a lot of factors you need to consider. However, if you’ve never hired a cleaning company before and cleaning knowledge isn’t exactly your area of expertise, it can be confusing to know exactly what you need to ask them.

In this blog we will look at the main questions you should ask your cleaning company to help determine if they are the right ones for your business.

What Cleaning Services does your Cleaning Company Offer?

Firstly, it’s important to know exactly what services they offer and if they align with your needs as a business. If they only offer day-time office cleans but your business can’t have the disturbances during this time, then it’s not a good fit.

You also need to consider if there is perhaps something specialist or specific that you require of your cleaning company. Be clear at the first meeting exactly what these are and find out if the cleaning company is experienced in this and able to offer it as a service.

Are your Cleaning Services Flexible?

While the business may have certain cleaning needs right now, it may be likely to change in the future. Whether that’s the frequency of cleaning or the service itself, ask the cleaning company how flexible they can be regarding any changes.

Do you have the Capacity to Meet an Increase in Demand?

It’s possible that during certain times of the year, or as your business grows, that you need to increase the frequency of your cleans. It’s important to know that the company you hire can increase your service if you need them to.

How Much do you Charge, and What is Included?

Make sure you are clear on how much the company is charging and what services are included for that fee. Check that things like insurance are covered by the service charge. It’s also worth knowing the frequency of payments, will you need to pay weekly, fortnightly, or monthly and what the notice period is if you wish to cancel the cleaning services.

As you would with anything, get a few quotes to be able to compare them and decide on which will be the best value for money for your business.

Will I have the same Regular Cleaner?

For some businesses, it’s important to know if they will have the same cleaner scheduled for their cleans, or if it is likely to alternate or change regularly.

There can be a variety of reasons for this including, security purposes or simply just having someone who is familiar with the building. Either way, it’s an important question to ask your cleaning company.


If you are looking to hire a cleaning company for your office or workspace, contact our helpful and friendly team today. We would be more than happy to answer all your questions.


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