Privacy Policy for Clean Shield PROFESSIONAL lTD

Here at Clean Shield Professional Ltd we understand how important your personal information is. We appreciate your trust in us to use that information carefully and sensibly.

This notice describes the privacy policy of Clean Shield Professional Ltd.

By visiting Clean Shield Professional Ltd’s website, you are accepting and consenting to the practices described in this Privacy Policy.

Controllers of Personal Information
Any personal information provided to or to be gathered by Clean Shield Professional Ltd is controlled primarily by Clean Shield Professional Ltd, 78 Seymour Road, Gloucester, GL1 5HH. Only relevant staff members and our marketing team will have access to your data.

What Personal Information about its visitors Does Clean Shield Professional Ltd Gather?
The information we learn from visitors helps us personalise and continually improve your experience at Clean Shield Professional Ltd.
We use the information to communicate with you about offers, products and services, update our records and generally maintain your accounts with us, display content such as customer reviews and recommend businesses and services that might be of interest to you.

Here are the types of information we gather.

Information You Give Us:
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future offers for you, improving our site and communicating with you.

Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses Clean Shield Professional Ltd. Several companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Clean Shield Professional Ltd if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications:
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Clean Shield Professional Ltd if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please let us know by either contacting us or unsubscribe using the link at the bottom of an e-mail.

What about Cookies?
Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes. For example, they can:

• help search engines remember that you want your search results in English;
• help a website remember your preferences so that you don’t need to customise it every time;
• help our website to deliver a better service by showing you the content most relevant to you;
• identify and resolve errors so that the site is improved for everybody;
• analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

Here is an example of a cookie:
• Name: AnyCookieNameHere
• Value: 1234a56yuV5T8d9
• Domain: www.yourwebsitenamehere.com
• Expires: 17th May 2018

The cookie explained:
• Name = The name of the cookie
• Value = The piece of information that the cookie is created to store
• Domain = The website where the cookie is used
• Expires = The date when the cookie will be deleted from your web browser

All modern browsers do have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website’s features.

Does Clean Shield Professional Ltd share the Information it receives?
No we do not. Information about our visitors is an important part of our business and we are not in the business of selling it to others.

Please be assured, we will never share your information with any other organisations for marketing, market research or commercial purposes, and we do not pass on your details to other websites or third parties. We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms and conditions on agreements. By supplying your personal information, you agree to this.

Where your data is stored
We store your data on our secure servers. Any paper documents will be shredded and disposed of securely if not required to be kept, and any paper documents kept at Clean Shield Professional Ltd are secure. Your data can only be viewed by our staff. By submitting your personal data, you agree to this.

Keeping your data secure and disclosing your information
Transmitting information over the internet is generally not completely secure, and we are unable to guarantee the security of your data. Any data you transmit to us is at your own risk. We have procedures and security features in place to keeping your data secure once we receive it.

Links to other websites
Our website contains links to and from other websites. This privacy policy only applies to our website not to any external linked websites. For example, we may use links from other websites in our news section.

Following a link to another website
If you go to another website that we provide a link to, you should read the privacy policy on that particular website to find out how it collects your information and what it does with it thereafter.

Following a link to our website from another website
If you come to our website from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

IP Addresses
We use IP addresses to analyse trends, administer the site, track users’ movements, and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Notification of Privacy Policy Changes
We will update our privacy policy as changes require. It is your responsibility to check Clean Shield Professional Ltd privacy policy online to keep up to date with any changes therein.

Complaints or Enquiries
Clean Shield Professional Ltd endeavours to meet the highest standards when collecting and using personal information. We take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. If you wish to complain about this policy or any of the procedures set out in it please contact Terri Mackman on 01452 260922 or email terri@clean-shield.co.uk.

What Our Clients Say...

We are a small school based just outside Cirencester and have been using Clean Shield for the last 3 years for our annual clean. I can’t fault them both in terms of their professionalism and service provided. They go over and beyond expectations. I highly recommend the Clean Shield team 😀.
Heather Chadwick
Jake and Sam - quick and efficient service and we are very pleased with the results of the cleaning throughout the house. Friendly good priced service. Thank you.
A. Booth
We've used Clean Shield for a long time now and they have always been reliable and efficient. Would recommend!
Andrew B - Gloucestershire Property Online
It has been a pleasure having Clean Shield and the team that over the last 5 years worked so hard to make sure the cabins that we have worked in at our depot spotless come rain or shine being on a farm is never the easiest to keep clean but this team have done it. They have never complained and always been so helpful and polite to staff that have worked in the office, even though we have been in there way interrupting them from carrying out there job the team have always been understanding.  Thank you.
Justin Blakemore
Jake came to clean our carpets with very short notice but although he was extremely busy squeezed our clean in as he realised it was needed quickly .  Communication and timings arranged perfect . From start to finish jake made the whole process an absolute pleasure and did a fantastic job .  I would highly recommend him to anyone .  Thank you Jake .
Bec Warner
I have been working with the Clean Shield team for the past 18 months in my role as a Centre Manager. Jake's cleaning is consistently thorough and you can tell that he takes pride in his work.  The communication from the whole team is excellent and the one time we had a hiccup, it was dealt with immediately with care and efficiency. Everyone I have spoken to on the Clean Shield team have been genuinely caring and extremely helpful. I can highly recommend their services!
Vanessa Clarke - Painswick Centre
We have been really pleased with the quality of the cleaning provided by Clean Shield, it's lovely to walk into our clean office on a Monday morning - Thank you! Everyone at Clean Shield is really friendly and helpful, they offer a professional and can do attitude, I highly recommend them.
Shona Kelly - Serco
Tayntons Solicitors are relocating from Clarence Street to Llanthony Warehouse at the Docks.  The office had been empty for at least six years so as you can imagine needed a really good clean.  I asked Clean Shield to complete the works.  I received a quote of the estimated time to complete all the cleaning, which included windows, sills, skirting boards, hoovering, mopping and a real deep clean.  Jake and his colleague worked tirelessly, talking us through the process and made sure we were happy with the results.  We were delighted, the office smelt lovely and was beautifully clean.  Thank you.  We wouldnt hesitate in recommending Clean Shield.  Professional service with a smile!
Samantha Pennington - Tayntons Solicitors
Clean Shield have been supplying us with an excellent service for over six years. Their staff go above and beyond, their accounts and management team are great and we are very happy.  Our lovely cleaner, Emma who has been with us for a few years now, does an amazing job and we are always happy to see her.  She goes about her work quietly and efficiently in our offices and other spaces and leaves everything so fragrant, it's a pleasure to walk around the place.
Barbara S - Wild Fire Systems
Fantastic Service from a very friendly professional cleaner, who we also class as part of our Team. Clean Shield are very easy to deal with & always supply quick professional communication, service & professionalism.  Very Happy to have them keeping our team safe by working in a clean hygienic environment.
Bev Britton